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Privacy    Policy

Privacy Policy 
 

In very basic terms we totally respect your personal information and we will only ask you for what information we really need. We will look after it in the same way we would want ours looking after, by keeping it secure.

This privacy policy has been prepared in line with the EU’s General Data Protection Regulation (GDPR), which promotes fairness and transparency for all individuals in respect of their personal data. This privacy policy applies to all data we process, and by using our website you are consenting to our collection and use of such data.

 

Information that we collect 

 

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, address, communications); payment details (including credit / debit card information), comments, feedback, product reviews, recommendations, and personal profile.


How we collect information

 

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address, telephone number and email address. Your personal information will be used for the specific reasons stated above only.

 

Why we collect personal information


We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the services.

  2. To be able to have the relevant information to process order deliveries.

  3. To provide our Users with ongoing customer assistance and technical support.

  4. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.

  5. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.

  6. To comply with any applicable laws and regulations.

 

How we store, use, share and disclose our site visitors' personal information


Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We will also use your personal information to process orders and to answer any direct queries. 

 

How we communicate with our site visitors


We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How we use cookies and other tracking tools

 

We use cookies and similar technologies to enable services and functionality on our site and to understand your interaction with our service. By clicking on accept when prompted, you agree to our use of such technologies for marketing and analytics.

 

How site visitors can withdraw their consent


If you don’t want us to process your data anymore, please contact us at hellocuckoohome@gmail.com or send us mail to: Cuckoo, 5-7 Sheep Market, Leek, Staffordshire, ST13 5HN

 

Privacy policy updates


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.